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Legal

Disclaimer

Last updated: 19 Sep 2026

Please read this Disclaimer carefully before using vivahwala.com. It explains the limits of what we provide and what we can and cannot promise. Effective from 19 September 2026.

1. A Platform, Not a Guarantee

vivahwala.com only provides a platform for adults to find and communicate with one another. We do not promise that you will find a match, receive interests or replies, get married, or have a successful or lasting relationship. Outcomes depend entirely on you, the other person and your families.

2. Member Information and Content

Profiles, photos, videos, messages and all other content are created by members, not by us. We do not guarantee that any of it is accurate, complete, current or lawful. Members may, intentionally or not, give incorrect information. You are responsible for checking facts such as age, marital status, education, employment, income, family background and health before making decisions. We strongly recommend involving your family and, where appropriate, carrying out independent background checks.

3. Verification Limits

Mobile, email, photo and government-ID verification confirm only the specific check that was performed at that time. A Verified or Verified+ badge is not a certificate of good character, a background or police check, or proof of the truth of any other detail in a profile, and it may not reflect later changes.

4. Compatibility Scores and Horoscope Matching

Compatibility percentages are automated estimates calculated from information members have entered, such as preferences, location, education and lifestyle. Guna Milan (Ashtakoot) horoscope scores are computed from the moon sign and nakshatra details supplied and follow a traditional, widely used scoring method. These scores are for general guidance only. They are not astrological, religious, medical, psychological or professional advice, are not a prediction of marital success, and should not be the sole basis for any decision. Consult a qualified astrologer or counsellor of your choice if these matter to you.

5. Meeting People Safely

Interacting with people you meet online involves risk. We are not responsible for the behaviour of any member, online or offline, or for any loss, harm, injury or damage arising from contact or a meeting between members. Never send money, share bank, card, OTP or identity-document details, or agree to financial arrangements with someone you have not personally verified. Report suspicious behaviour immediately using the report option or by writing to us.

6. No Professional Advice

Blog posts, guides, safety tips and other information on the site are general information only. They are not legal, financial, medical, astrological or relationship-counselling advice, and you should not rely on them as such.

7. Success Stories and Testimonials

Success stories and testimonials are shared by the members concerned and reflect their individual experiences. They are not a guarantee, promise or typical result for any other member.

8. Service Availability and Technical Issues

We work to keep the service available and secure, but it may be interrupted or contain errors because of maintenance, third-party failures, network problems or events beyond our control. We may change, suspend or withdraw features at any time. Real-time features such as chat, calls and notifications depend on your device, browser and internet connection and may not always be delivered instantly or at all.

9. Third-Party Services and Links

The service relies on third parties such as Razorpay, Google, Facebook, Meta (WhatsApp) and your email and network providers, and may link to external websites. We do not control them and are not responsible for their availability, content, terms or privacy practices.

10. Limitation of Liability

To the fullest extent permitted by law, vivahwala.com is not liable for any direct or indirect loss, damage or emotional distress resulting from use of, or inability to use, the service, reliance on any member's information or a compatibility score, or actions of other members. This Disclaimer is in addition to, and does not limit, the limitation of liability in our Terms of Service.

11. Legal Notice

The name vivahwala.com and its logo are proprietary. Nothing here creates a partnership, agency or employment relationship between us and any member. Where any part of this Disclaimer is not permitted by law in your area, it applies to the fullest extent that is.

12. Contact Us

If you have questions about this Disclaimer, write to thisisbheem@gmail.com or call +91 80 4567 8900 (Monday to Saturday, 9:00 AM to 6:00 PM IST).